Ideas hub
4429 results found
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Bad delivery
Please stop using Fedex it’s so bad in my area and if you continue to use fedex you will me as a customer . For over 3 days my package hasn’t been delivered. Since 27th of January my package hasn’t been delivered . You will lose me as a customer if you continue to use fedex . I am very angry with you guys both fedex and ASOS
1 vote -
Ease of use
The app should remember your settings EG. Tall / Main collection body type or size 8/10 etc. But just have a memory function to make it easier to search.
It should also have a ‘resume’ or ‘finish where you left off’ feature, so if you’ve scrolled through hundreds of products, you can get back to that point easily if your app closes!
1 vote -
More products of deciem
Why not to bring more products from deciem
Such as hylamide etc...
so far the ordinary and NIOD are only available1 vote -
Competition
Very.co.uk I would assume is one of your main competitors perhaps? The only reason I use them is that they allow for credit when I may need it before going away for example.
Their selection of clothing however is appalling in comparison to yours, they’re frequently out of stock and have little to no variety. If you were to offer a similar service I think you’d knock them out of the park as far as their clothing lines go.1 vote -
Clearly display text and slogans
Hii!!
Often when a Clothing includes text it’s not readable even if I zoom in. It’s mostly because the photos are not taken with the right angle where the e.g. the top is displayed flat and frontal, or because in this case you can’t zoom in enough to read.
It’s really relevant to know what kind of statement you walk around with.Thank you
Nila1 vote -
Damaged goods
Include a clear link for inquiries about damaged items
1 vote -
Chat!
ASOS might not be a socializing app but it would be so cool if there could be like chats with our profiles where we could share clothes we like with our friends, or the clothes boards that we create!:)
1 vote -
Payment
Cash on delivery please 🙏🏻🙏🏻
1 vote -
Creeper sole suede with zip detail back in stock
Please can you get the creeper sole suede loafers with the zip detail back in stock. I have been waiting for months now and i loved those shoes. Ive been sending email so many times about these shoes and still no respond. Please can you get more in stock.
1 vote -
App push manage t
Don’t send out an app push for an event when it’s already sold out. It’s very disappointing
1 vote -
Gift card
I cannot check the expiration date of my ASOS gift card. Pls add it.
1 vote -
Stock levels
If customers file a return online it would be handy to know if any are being returned like what stock you hold currently of an item and how many possibilities of returns
Would be great to see what stock you currently hold of an item1 vote -
More brands
Please bring in more brands like stylenanda and stuff😇
1 vote -
Improvements
• Wishing list/Favourites should be unlimited (never runs out and never refreshes - keeps erasing saves/favs) should stop.
•Shopping basket shouldn’t refresh and erase what was saved in there(basically no time limit) keep forgetting what need to buy. If out of stock it should stay I no basket and just be ‘greyed out’ or something saying ‘out of stock’ so we know what needs to be substituted.
•Definitely alert button with a choice of ‘automatically’ or ‘manually’ to say if we want a ‘reminder’ or ‘notification’ when back in stock. So that we can re-add back to our list. Either…1 vote -
Mailbox or parcel
It would be super helpful if you guys could tell if the parcel is fitting through the mailbox. DHL says only the day they’re coming, not really a time frame. I took a day off to be home only to see it coming through the mailbox. It was not pretty.
1 vote -
Upgrade the shopping expirience
Classify by my size!!
I spend so much time about seen amazing clothing that I have to buy
And then I want to add it to my list and...
Oops!!! My size is missing!!!
Will totally upgrade the shopping experienceLoveeee
1 vote -
Prices
Que los precios se puedan visualizar en la moneda que pongas
1 vote -
Credit
A column stating My Credit would be great
1 vote -
Suggested size tool
The app should also include the suggested size tool as in the website
1 vote -
Clothes variety
ENOUGH black or white clothes! The entire app for the past 3 months has been black or white clothes!
1 vote
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