Ideas hub
1616 results found
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Currency conversion
Prices in euro are considerably above Currency exchange rates. The option to buy in sterling to benefit from actual currency exchange rate has been removed. The incentive to buy from Asos has diminished because of this.
Reinstate option to buy in Sterling or ....have fair prices in euro.30 votes -
Payment
Please add Klarna and Apple Pay!
7 votes -
Stop removing items from my bag
I get that items are reserved for an hour, that’s cool but I feel like the bag should just have items in there until I remove them. I’m quite happy for items to be no longer reserved for me after an hour but it feels like the concepts of reservation and bag have been combined but in reality, they’re two different things.
If I come back 2 hours later and the items are no longer reserved, but still in stock: great - I can just checkout and all is well. If things are out of stock, then fine: you snooze…
15 votes -
Bring back the Option to pay in GBP
Please bring back to option of paying in GBP for Irish customers. I earn GBP however my home is in the Ireland. It is ridiculous we know longer have the option to pay in the currency we want. The prices of items in euro are crazy and with the current climate it’s unfair to ask us to pay that. I did all my clothes shopping on ASOS but I will no longer do so if I can’t pay GBP. Other websites are allowing to pay in GBP and if this doesn’t change with ASOS I will be buying directly off…
20 votes -
inseam
absolutely need to list inseam on all pants!! Especially for women 5'10 and over.
3 votes -
GBP to EUR
Please bring back the option for Irish customers to be able to buy in GBP. The price difference is massive, without this I will probably no longer shop at ASOS. I could save up to €20 on some purchases, I will not continue to buy at ASOS if my orders are going to be so much more expensive.
31 votes -
£ to €
It would be great if the prices were the same for all customers. If you have already removed the option to select the currency, be at least as fair and stick to the exchange rate. How is it possible that individual items became more expensive by 10, 20 or more euros by switching the currency from the pound to the euro? That must be punishable by law. Example: sneakers that cost 80 pounds, now cost 110 euros. According to the exchange rate, the real price in euros should be 93.42 euros. Where did these 110 come from?
2 votes -
Delivery to Kazakhstan
You had delivery to Kazakhstan. Even with unreasonably high delivery prices it still was ok. But now you are writing that you are not delivering to Russia. And that is ok! Don't deliver to Russia, but KAZAKHSTAN IS NOT RUSSIA! Google it, open the map, and learn geography! We are not any part of Russia, we are a separate Independent country! We've been for many years colonized for many years by Russia, but 33 years ago we became a separate independent country! Your message at check-out when I try to order to Kazakhstan address, that "you don't deliver to Russia"…
3 votes -
Filter by material!!
Other online shops like Zalando make it possible to filter for a material. For this reason I prefer buying at Zalando. I only like 100% cotton and most of the stuff at ASOS is cheap polyester. I’d like to be able to filter for 100% cotton! At Zalando they have “cotton” and “100% cotton” as filters. Else I have to look up the material separately for each item and then at some point I just end up getting frustrated and close the app.
20 votes -
Republic of Ireland customers should be given the previous option before App update, of payment in GBP
Republic of Ireland customers being given the previous option before App update of payment in either Euro or GBP. Too expensive with Euro only option. Cheaper options available on high street or other online companies. Vote people of ROI!
12 votes -
Please return delivery options to Kazakhstan and other Central Asian countries.
Delivery was once free when ordering to Kazakhstan, then you made it unreasonably expensive, and now it’s completely gone. Ordering directly via ASOS was unpopular not because it’s not liked here in ROK, it’s just simply because you chose to partner with a unaffordable delivery service which ruined the point of ASOS for many people - being able to afford amazing clothes for reasonable prices. Please reconsider this! We’re a rapidly developing country with a big demand for partnering with big international companies, and I’m sure you can find a better delivery service to partner with. We’re not some completely…
15 votes -
Tall range
Over the years asos tall range has been going down hill, we need tops, bodysuits, workout clothes and jeans but all I’ve seen lately has been tall shorts, like really? Someone at your purchasing team needs sacking! No tall person is thinking - you know what I want? Tall shorts! We need good basic tall range!!!
2 votes -
Emptying cart
STOP EMPTYING MY CART AFTER 1 HOUR! It’s so annoying and is a put off! I’m sick of getting busy with kids and checking and everything is gone! So frustrating. ASOS is the only place I know that does it!
32 votes -
A buy now ship later option
It would be great to have the option of purchasing an item now when it is available and ship later. Sometimes, I find an item that I want to buy but I cannot ship just one item. It would be nice if we can accumulate items we bought and send it in one shipment.
3 votes -
Tall
Please can you do tall outdoor wear such as waterproof trousers in 36/38 leg. They literally do not exist anywhere!
2 votes -
Material Filter
i.e Filtering out animal materials or only 100% cotton etc
It would the ordering experience so much quicker and more convenient as having to look for the materials is long and not always clear.
I accidentally bought something with leather in it as it wasn’t clear on the app. It’s not as easy as returning the item as the demand for it has now been added to.
2 votes -
Please Bring back shipping options
Dont get me wrong I love that you have added free shipping to malaysia and other countries when spending xx amount. But I really dislike that you've taken away the option to pay extra for express shipping or at east letting us choose how long shipping takes. I order quite alot from asos and one of my favourite things is that I can pay that extra shipping and get my stuff in under a week.
I have tried the free shipping this time on my order as there was no other options and the service with your free shipping provider…1 vote -
Please bring back the petite basic slim joggers
The basic slim joggers in petite were the best thing ever. I can't find something like them anywhere. Please bring them back for ud petite girlie's that don't want oversized joggers!
1 vote -
Reward points for reviewing purchased items
There should be a point reward system for leaving helpful reviews on items that are purchased. The points should count as store credit and would be mutually beneficial as they would add up with more purchases made and more reviews left. In addition, reviews can greatly affect if I purchase an item or not so it would be helpful if there were more to see.
53 votes -
Start selling the Dorothy Perkins brands, DP stopped shipping to the European Mainland in 2023, so there is a big market for you
Start selling the Dorothy Perkins brands, DP stopped shipping to the European Mainland in 2023, so there is a big market for you
1 vote
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