Ideas hub
4349 results found
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Currency conversion
Prices in euro are considerably above Currency exchange rates. The option to buy in sterling to benefit from actual currency exchange rate has been removed. The incentive to buy from Asos has diminished because of this.
Reinstate option to buy in Sterling or ....have fair prices in euro.30 votes -
Save out of stock products
Ability to save an out of stock product! When someone shares something on socials and links it, can’t add it to my saved items or turn on out of stock notifications. Have to remember to come back to it or open it in my web browser and keep checking. Must lose so many sales from this!
25 votes -
Show the return value in the returns section
The returns section needs to show the purchase price that’s being refunded (ie: if a discount was applied then the discounted amount should be shown, not the original price)
5 votes -
Bring back the Option to pay in GBP
Please bring back to option of paying in GBP for Irish customers. I earn GBP however my home is in the Ireland. It is ridiculous we know longer have the option to pay in the currency we want. The prices of items in euro are crazy and with the current climate it’s unfair to ask us to pay that. I did all my clothes shopping on ASOS but I will no longer do so if I can’t pay GBP. Other websites are allowing to pay in GBP and if this doesn’t change with ASOS I will be buying directly off…
20 votes -
Payment
Please add Klarna and Apple Pay!
6 votes -
Stop removing items from my bag
I get that items are reserved for an hour, that’s cool but I feel like the bag should just have items in there until I remove them. I’m quite happy for items to be no longer reserved for me after an hour but it feels like the concepts of reservation and bag have been combined but in reality, they’re two different things.
If I come back 2 hours later and the items are no longer reserved, but still in stock: great - I can just checkout and all is well. If things are out of stock, then fine: you snooze…
13 votes -
GBP to EUR
Please bring back the option for Irish customers to be able to buy in GBP. The price difference is massive, without this I will probably no longer shop at ASOS. I could save up to €20 on some purchases, I will not continue to buy at ASOS if my orders are going to be so much more expensive.
31 votes -
£ to €
It would be great if the prices were the same for all customers. If you have already removed the option to select the currency, be at least as fair and stick to the exchange rate. How is it possible that individual items became more expensive by 10, 20 or more euros by switching the currency from the pound to the euro? That must be punishable by law. Example: sneakers that cost 80 pounds, now cost 110 euros. According to the exchange rate, the real price in euros should be 93.42 euros. Where did these 110 come from?
2 votes -
Don’t remove items from our wish lists after a certain amount of time
Don’t remove items from our wish lists after a certain amount of time. I would like the items that I add to my wish list to remain there until I choose to remove them.
49 votes -
Why dont you guys do 6xl clothing anymore ? Can you bring that back please
Why dont you guys do 6xl clothing anymore ? Can you bring that back please
2 votes -
Bring back REWARDS!! Please!
The loyalty scheme previously was a great way to save a little whilst shopping. Bring it back!!
73 votes -
Delivery to Kazakhstan
You had delivery to Kazakhstan. Even with unreasonably high delivery prices it still was ok. But now you are writing that you are not delivering to Russia. And that is ok! Don't deliver to Russia, but KAZAKHSTAN IS NOT RUSSIA! Google it, open the map, and learn geography! We are not any part of Russia, we are a separate Independent country! We've been for many years colonized for many years by Russia, but 33 years ago we became a separate independent country! Your message at check-out when I try to order to Kazakhstan address, that "you don't deliver to Russia"…
3 votes -
Provide full refunds
Remove your Terms and conditions around not providing full refunds when a discount code has been used.
5 votes -
Get ratings on your saved items
Add the ability to allow your friends and family with ASOS accounts to vote yes or no to individual items or items in your Saved Items, in-app. This would be a much nicer and neater (and less annoying) alternative to sending your partner for example countless "What do you think of this?" links for different products. The user can then quickly see what their friends thought of their choices, which will help the buying decision and may result in a lower rate of return.
10 votes -
Republic of Ireland customers should be given the previous option before App update, of payment in GBP
Republic of Ireland customers being given the previous option before App update of payment in either Euro or GBP. Too expensive with Euro only option. Cheaper options available on high street or other online companies. Vote people of ROI!
12 votes -
Filter by material!!
Other online shops like Zalando make it possible to filter for a material. For this reason I prefer buying at Zalando. I only like 100% cotton and most of the stuff at ASOS is cheap polyester. I’d like to be able to filter for 100% cotton! At Zalando they have “cotton” and “100% cotton” as filters. Else I have to look up the material separately for each item and then at some point I just end up getting frustrated and close the app.
18 votes -
Favorite brands
Let me chose my favorite brands, it takes too long to check them everytime i search for something.
3 votes -
Good afternoon. I ask you to consider the possibility of delivery to Kazakhstan. We have a large and solvent market, I’m sure there will be
Good afternoon. I ask you to consider the possibility of delivery to Kazakhstan. We have a large and solvent market, I’m sure there will be no problems with orders.
3 votes -
Please return delivery options to Kazakhstan and other Central Asian countries.
Delivery was once free when ordering to Kazakhstan, then you made it unreasonably expensive, and now it’s completely gone. Ordering directly via ASOS was unpopular not because it’s not liked here in ROK, it’s just simply because you chose to partner with a unaffordable delivery service which ruined the point of ASOS for many people - being able to afford amazing clothes for reasonable prices. Please reconsider this! We’re a rapidly developing country with a big demand for partnering with big international companies, and I’m sure you can find a better delivery service to partner with. We’re not some completely…
15 votes -
2 votes
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