Skip to content

Ideas hub


Got an idea? We'd love to hear what we should build next 👀. 

Got an issue with your order? We can't help you here but Customer care can get straight on it.

81 results found

  1. ASOS joint account

    Make joint ASOS accounts for couples! My boyfriend and I order all of the time for each other and it would be great to use the ASOS premium that I pay for but for both of us! It would save us a lot of hassle and I’m sure we would order a lot more that way

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Shop

    Hi, it is not clear to switch from one shop to another! From Country to Country. You need to improve on this!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. China sign in problem

    I can't sign in my account from china,could you fix this bug. If i cant sign in,i cant pay and buy!!!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Haba

    Hej jag vill ha bara två, inte 4

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Log out all devices

    I’m having trouble with security it would be good if you could log out of all devices

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I can't use app

    My users from China, why I can not register and log in, why always repeat the login page?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ae@12345

    أميرة القحطاني

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Tired of logging in all of the time

    Greetings!

    Is there anyway the asos app can keep me signed in? I get Asos sale notifications via my smartphone but everytime I go back to the app, I have to login again. I would love to just be signed in automatically and/or be able to use touchid to login.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Log in

    Let customers log on only on the app instead of rerouting to log into web too

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Customer Service

    How about this for an idea... TREAT YOUR CUSTOMERS BETTER and get a more efficient way of communication!!!! You locked me out of my account when I pay for Premier shipping. Then, you send emails to my account but you’re telling me that my email address is incorrect when I try to give it to the customer service reps to log in. My username and passwords are always saved in my laptop. No one is doing ANYTHING to help me and your automated system through Facebook is an insult to your customers LIKE ME who spend a lot of money…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. THIS ACCOUNT IS BLOCKED

    I have an id of us.ttauthentic@gmail.com. Why is my account locked after successfully purchasing a special delivery package? or because I entered the wrong password. Please tell me the reason. because I love ASOS so much

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Guest Account

    Guest account

    Just shop pay and leave.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Arabic

    We hope that u add Arabic language for us

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Friends promo

    Hi,
    That would be great if you could introduce a special discount that we can share with our friends to make them create an account with you. Therefore, it will boost the demand and more people will use your app :)

    P.S: maybe it already exists but I didn’t find it in the app ...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Email

    I can't change my email in settings .

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. referral

    Making a referral and first purchase should have discount of some sort.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Signing in problem

    Don't know why it's always unsuccessful on signing in

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Accounts

    I use 2 different account on the app. One is for Europe purchased other one is for USA evertime i need to log out and log in if i need to order in Eourope. THat would be great if the could keep 2 accounts and let us to switch.

    Thanks

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Signing in / up  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Arabic language

    I need arabic langguge..thanks

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Ideas hub

Categories

Feedback and Knowledge Base