Ideas hub
1617 results found
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Being able to shop in £GBP
Please bring back £GBP pricing for international customers. The savings I accrued from this setting is the very reason I shop in ASOS in the first place.
13 votes -
Fake Premier One Day shipping!
Actually supply one day shipping & don’t lie to people saying that’s what they’re paying for and don’t deliver!
12 votes -
Customer service
Get actual customer service? It used to be great having help on twitter. My parcel was supposed to be delivered July 12th. It’s stuck on “delayed” with no other Info and there’s like no one to help or contact. A big store like you guys having no help is ridiculous.
2 votes -
Birkenstock shoes
Now that we are entering autumn 🍂 and winter please can you start selling the birkenstock shoes please I had the sandals in mens and they were very comfy and now please can you start selling them in the shoes for men and women please
1 vote -
Use vouchers as payment method at checkout
Why arent gift card vouchers availablento use at checkout as a payment method? I have a £50 voucher/gift card to use and I honestly haven't the feintest on how to use it on checkout.
I can only select my cards or PayPal's "pay in 3" on checkout, but not my gift card, make it make sense...
And how do you even use it!? It's on my account, 50 quid just standing there like a muppet.2 votes -
Google pay please
Google pay please
3 votes -
1 vote
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1 vote
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130809452
Please make this co-ord outfit in petite, it will sell out for sure! including the hoodie and trousers for this 130809452 ASOS design product. I wanted to buy the set but realised it would be massive on me as I’m 5’2 unfortunately 😭
1 vote -
Bring back sizing charts for all shoes
Bring back sizing charts for all shoes. I’ve made 2 separate purchases for sneakers of 2 different brands in what is advertised as women‘s sizes (if I am going through the women’s section it is ridiculous for Asos to think that customers will assume sizing is in men’s sizing). Both pairs of sneakers from different brands were delivered to me in men’s sizing. I know my size, I don’t want to waste my time having to make returns, contacting customer services and repurchasing items. Put the size charts back.
3 votes -
Remove harmful chemicals from your clothing
I’ve been looking through the clothing descriptions of several items on the ASOS website warning about potential traces of lead and other harmful chemicals in clothing items. There are dozens upon dozens of items with this warning. The fact that it exists in such prevalence makes me concerned about your practices as a company, both what you’re willing to put in clothes, and what chemicals you are willing to subject your workers to day in and day out. I’ve loved your brand, but this is not how things should be done. There should be nothing potentially chemically hazardous about your…
1 vote -
Longer Tops
My suggestion would be for longer t-shirts and tops. Including with classic round neckline. Yes, cropped tops are cute. But sometimes I don't want to show my waist/tummy. Including when I have to wear smart-casual to work.
It's also cold rn and I want to be able to comfortably tuck my tops into my pants. Again, also while I'm at work.
More basic (but good quality) t-shirts and tops that skim well over your hips/can be tucked in and in different colours, i.e. grey, pink, black, nude, peach, whatever you will.
2 votes -
installment payment
i would like asos to have an installment payments like atome or grab pay later. I think having installment payment can have everyone enjoy shopping more here on asos.
9 votes -
More tall clothes
It’s very disappointing and a sad shopping experience for tall girls. There is 7700 trousers on the site and then u click tall and it gets to 550. Short girls can always get clothes shortened but tall girls can’t do anything. Mostly I see so many nice trousers I can’t buy. Please give us more tall clothes especially co-odds and tailoring
11 votes -
Sell more football
Please can you sell more football top and football balls gloves ect and football boots I think they will sell really good as it the start of the season
1 vote -
1 vote
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NOT Evri for Premier
ASOS to confirm which courier will be delivering their parcel.
Those customers on premiere delivery - should automatically be selected a RELIABLE courier for example DPD. And NOT Evri (Hermes)!21 votes -
Rewards program for reviews and for being a premier member
Premier members should receive rewards for simply being members. There should be a points system for every purchase. Members should also receive rewards for posting reviews on items. They should be given extra points for photos in reviews.
1 vote -
To display their numbers so that we call them easily right now l don’t know how to reach them yet l need help
Please provide your number publicly so that we call you right now l need help with my order but l can’t reach anyone no contacts
9 votes -
Show discount used on orders
Sometimes discounts applied have a spending band limit which means that if you return an item and the order then falls below you lose the discount on everything
2 votes
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