canlı bağlantı dışında da yazışabileceğimiz bir mail olmalı
I have been shopping from ASOS for over 10 years. Being one of the countries where ASOS offers free shipping, Turkey enables me to make very affordable purchases. However, despite the shipments in my recent order being declared as tax-free, they were sent without paying the taxes and got stuck in customs. I have been reaching out everywhere for the past 15 days. I have had numerous correspondences with ASOS customer service, but to no avail. I can only receive my order if I pay 600 euros in customs for a shipment worth 167 euros. ASOS cannot explain to me why this happened. This is not my first time shopping. I already pay taxes here in Turkey. I would like to share some customs documents with you from here. Please tell me where the problem lies this time.
Thank you.
I have been shopping from ASOS for over 10 years. Being one of the countries where ASOS offers free shipping, Turkey enables me to make very affordable purchases. However, despite the shipments in my recent order being declared as tax-free, they were sent without paying the taxes and got stuck in customs. I have been reaching out everywhere for the past 15 days. I have had numerous correspondences with ASOS customer service, but to no avail. I can only receive my order if I pay 600 euros in customs for a shipment worth 167 euros. ASOS cannot explain to me why this happened. This is not my first time shopping. I already pay taxes here in Turkey. I would like to share some customs documents with you from here. Please tell me where the problem lies this time.
Thank you.
bu belgeleri göndermek istiyorum haklı olduğumu anlatabilmek için ama ulaşabileceğim kimse yok. Müsteri temsilcisi hiç yetkin değil.